Responsible Gambling

Each CBet client has a set deposit limit of 7 days, 4 hours or a monthly amount of money. This limit indicates the amount of money the customer can deposit into his CBet gaming account during the specified period. The limit can be reduced at any time, but if the customer wants to increase his contribution limit, it may take up to 7 days for the implementation of such a request.

Our customer service specialists do not have the opportunity to change the deposit limits set by customers, because the increase of the deposit limit is carried out automatically. You can change the money deposit settings in the User account of the CBet website, in the Deposit Limit section.

CBet customers can set personal betting limits if they want to have more control over their bets. Personal betting limits can be reduced at any time, but it may take up to 7 days for the limits to increase.

Our customer service specialists do not have the possibility to change the betting limits, because the increase of the betting limits is carried out automatically. You can change the settings of betting limits in the User account of the CBet website.

CBet customers can set loss limits if they want to control the amount of money they lose. You can reduce your loss limit at any time, but it can take up to 7 days to increase it.

Our customer service specialists do not have the ability to change the loss limits. You can change and remove limits in your User Account on the CBet website, in the Spend (Wagering) Limit section.

CBet allows its customers to limit the time spent in the account for one login session to 1, 3 or 5 hours. If this limitation is selected, the client is automatically disconnected from the account after the selected time.

Our customer service specialists do not have the ability to set time limits for a single login session. You can set and remove restrictions in your User Account on the CBet website, in the section Continuous Play Time Limit.

CBet gives its customers the opportunity to temporarily freeze their gambling account. The account can be frozen for a period of 24 or 72 hours, one week, one, three or six months. This option allows customers to protect themselves from compulsive gambling. If the customer has chosen a temporary account freeze, this choice cannot be revoked. The betting account becomes active again only after the set period has passed.

We inform you that in order to temporarily distance yourself from betting on the CBet website, you must do it yourself. After logging in to your CBet gaming account, select the Self-exclusion section in the User Account settings. If you have any further questions regarding access blocking, please contact CBet Customer Service by mail info@cbet.lt or via Live Chat.

Only after logging in to their gaming account, CBet customers can see their Betting history and Transactions (money transfer and withdrawal history) as well as their gaming account balance.

The most important part of our business is our customers. We understand that most customers place bets within the limits set by themselves. However, this may be more difficult for some gamblers. CBet aims to help our customers manage their gambling habits, so we strongly recommend that you adhere to the following rules:

gambling is a way of spending free time, so it should not be treated as a way to get rich;
trying to recover lost money by placing more bets is a very dangerous way to gamble;
you should only gamble with money you can afford to lose;
track the time you spend gambling and the amount of money you spend gambling;
if you feel such a need, we provide the opportunity to temporarily distance yourself from gambling;
you should contact your nearest gambling help organization if you feel you have a gambling problem.

You should consider if:

you feel a sense of emptiness or loss without being able to gamble;
you gamble more and more to recover or cover your financial losses;
you think that your gambling pace will decrease as soon as you win more money;
in order to get money for gambling, you borrow money, sell things, carry out or consider to carry out criminal activities;
you feel guilty when gambling;
you are criticized for your passion for gambling;
because of gambling, you don't cover your loans, you don't pay your bills;
you feel the need to gamble with larger amounts instead of having fun with small stakes;
when you win, you feel elated, and when you lose, you feel a great depression;
you gamble to avoid personal problems, to relieve irritation, depression, anger and other negative emotions;
because of gambling, you neglect personal needs such as food, personal hygiene, sleep, etc.;
you always plan vacations where you can relax;
when faced with everyday matters, you get nervous more quickly and are less patient;
you constantly talk and think about gambling;
you spend more money on gambling than you can afford;
you spend more time gambling than you can afford;
you find it hard to stop gambling. If you try to stop, you experience irritation;
you argue with family and relatives about gambling;
you avoid discussing gambling with others;
you hide accounts, debt notes from your family and relatives;
instead of attending your family's social events and activities, you gamble;
because of gambling, you abandon your home and family, you do not fulfill family duties;
you neglect your studies and work because of gambling.

Until gambling has become a pathological addiction that can only be cured by doctors and professional psychologists, you should think about it if some of the listed points worry you.

We recommend that you complete a special application for a gambling ban and submit it to the Gaming Control Authority (GCA) if you feel that you should stop gambling, but cannot bring yourself to stop. This request will be forwarded to all gambling organizers, who should prevent you from entering gambling premises and connecting to remote gambling accounts.

We stand for a responsible gambling sector in Lithuania, where customers can choose a safe form of leisure.

We provide useful information to gamblers: we advise, in order to keep gambling within the framework of entertainment, to avoid drinking alcohol during gambling, to use minimum or medium betting options during gambling, so as not to cause possible gambling.

Below are some useful links: